Executive Liaison for Industry and State Matters
Susan Evans is the Executive Liaison for Industry and State Matters for the Alcohol and Tobacco Tax and Trade Bureau (TTB). In this role, Ms. Evans works to enhance TTB's interactions with our state government counterparts as well as with TTB-regulated industry members and their representatives. Ms. Evans particularly focuses her efforts in the areas of communication, education, and customer service.
A native of Tonawanda, New York, Ms. Evans began her federal career as a field inspector with the Bureau of Alcohol, Tobacco and Firearms (ATF) in 1988. She held a variety of positions in the field before coming to ATF Headquarters in Washington, DC in 1999, as the head of the Alcohol Labeling and Formulation Division. In that role, Ms. Evans was instrumental in the development of COLAs Online, the Bureau's first e-filing system. In January 2003, when TTB was created, she became TTB's first Assistant Administrator for Headquarters Operations. In 2005, she was appointed to the newly-created position of Executive Liaison for Industry Matters. In this position, she served proudly as one of the creators of the TTB Expos. In 2013, Ms. Evans took on the additional role of TTB State Liaison.
As part of her duties, Ms. Evans is available to address state government and industry forums on TTB-related issues, and is always happy to act as an initial point of contact for anyone with questions about TTB. Please contact Ms. Evans for more information.