Working for a Sound and Safer America...Through
Revenue Collection and Industry Regulation
Alcohol and Tobacco Tax and Trade Bureau
National Revenue Center
550 Main Street Suite 8002
Cincinnati, Ohio 45202
Toll Free 1-877-TTB-FAQS (1-877-882-3277)
The National Revenue Center (NRC) is vital to accomplishing the overall mission of the Alcohol and Tobacco Tax and Trade Bureau (TTB), and we are dedicated to excellence in all facets of our work. Located in Cincinnati, Ohio, the NRC is comprised of over 180 dedicated employees whose primary duties are to serve our customers with permit and registration applications, filing and payment of taxes, and compliance with all applicable laws and regulations.
TTB's National Revenue Center reconciles returns, reports, and claims; screens applications and promptly issues permits; and provides expert technical assistance for industry, the public and government agencies to ensure fair and proper revenue collection and public safety.
Customer Service Goals
The National Revenue Center seeks to provide its customers with accurate, timely, and professional service regarding applications and tax-related issues. We have established performance goals for our office, and will give our best effort to meeting these service expectations in order to supply you with an excellent level of customer service. Please see our current Customer Service Goals here.
The National Revenue Center is an integral part of TTB that promotes teamwork in the service we provide. Actively maintains a trained and motivated work force and expects all employees to support each other and respect differences. We take pride in the work we do and our accomplishments and continuously strive to meet our customer's needs. Opinions count so feel free to contact us: TTBInternetQuestions@ttb.gov
Please check our FAQs Page to find answers to most frequently asked questions.