Wine Industry

Contact Information For Wine

We desire to maintain a high level of communication with industry members, trade associations, state governments and other federal agencies.

We provide a list of Frequently Asked Questions on a variety of topics. The answer to your question may be in this list.

Please feel free to contact TTB for more information about the following subjects:

 

 

Subject

Office

How to Contact

Additional Online Information

BONDED WINE PREMISES OPERATIONS Return to Top

Bonded wine premises operations

(Permits, applications, bonds, tax payments, etc.)

National Revenue Center (NRC)

Phone: 877-882-3277 (toll free)
877-TTB-FAQS (toll free)

Email: ttbwine@ttb.gov

Mail: TTB National Revenue Center
550 Main Street, Room 8002
Cincinnati, Ohio 45202

 

 

Additional NRC contact information

WINE ADVERTISING, LABELING, AND FORMULATIONS Return to Top

Wine advertising, labeling, and formulas

Advertising, Labeling, and Formulation Division (ALFD)

Phone: 866-927-2533 (toll free)
866-927-ALFD (toll free)

  • Option 5: Alcohol advertising questions
  • Option 6: Technical questions about labeling or status of wine applications

 

ALFD Home Page

TTB ONLINE APPLICATIONS Return to Top

Permits Online (PONL)

  • General Questions/ permit status
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  • PONL password reset or other technical issues

National Revenue Center (NRC)

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TTB Help Desk

Phone: 855-882-7665 (toll free)
855-TTB-PONL (toll free)

Email: Permits.Online@ttb.gov

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Phone: 877-882-3277, Option 2
(toll free)

Email: TTB.HelpDesk@ttb.gov

 

Permits Online Customer Support
Includes:

  • Registration information and user guide
  • How to submit amendments to permits
  • Self-help password reset and expired or forgotten password reset
  • Average permit processing times

COLAs Online

  • General questions

 

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  • COLAs Online password reset or other technical issues


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  • Managing online COLA submissions, including checking status and amending online COLA applications

Advertising, Labeling, and Formulation Division (ALFD)

 


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TTB Help Desk

 


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Advertising, Labeling, and Formulation Division (ALFD)

Phone: 202-453-2250 (local)
866-927-2533 (toll free)
866-927-ALFD (toll free)

Email: alfd@ttb.gov

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Phone: 866-927-2533, Option 2
(toll free)

Email: TTB.HelpDesk@ttb.gov

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Utilize the "My eApplications" feature on your COLAs Online account

COLAs Online Frequently Asked Questions

COLAs Online Public Registry

COLAs Online Customer Support
Includes:

  • Registration information and user guide
  • Average label processing times
  • Self-help user ID and password info

Formulas Online (FONL)

  • General questions

 

 

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  • FONL password reset or other technical issues


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  • Managing online formula submissions, including checking status and submitting edits or corrections

 

Advertising, Labeling, and Formulation Division (ALFD)

 

 


----------------------------

TTB Help Desk

 


----------------------------

Advertising, Labeling, and Formulation Division (ALFD)

Phone: 202-453-2250 (local)
866-927-2533, Option 7
(toll free)
866-927-ALFD), Option 7
(toll free)

Email: formulasonline@ttb.gov

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Phone: 866-927-2533, Option 2
(toll free)

Email: TTB.HelpDesk@ttb.gov

----------------------------

Utilize the "My Submissions" feature on your FONL account

Formulas Online Customer Support
Includes:

  • Registration information and user guide
  • Self-help password reset and expired or forgotten password reset
  • Average beverage alcohol formula processing times
INTERNATIONAL TRADE Return to Top

Import/export requirements for wine

International Affairs Division (IAD)

Phone: 202-453-2260 (local)

Email: IAD@ttb.gov

Mail: Alcohol and Tobacco Tax and
Trade Bureau
Director, International Affairs
Division
1310 G Street NW, Box 12
Washington, DC 20005

 

IAD Resources
Includes:

  • Export Certificate Program
  • US requirements for importing/exporting alcohol
  • International import/export requirements
  • Requirements for importing samples

Technical wine issues and wine trade issues

International Affairs Division (IAD)

Phone: 513-684-3289 (local)

Email: winetradeadvisor@ttb.gov

Mail: Alcohol and Tobacco Tax and
Trade Bureau
490 N. Wiget Lane
Walnut Creek, CA 94598

 

 
GENERAL WINE REGULATIONS (INCLUDING MEAD AND CIDER) Return to Top

General wine regulatory issues, including:

  • Production
  • Storage, treatment, and finishing
  • Losses
  • Standards of identity
  • Standards of fill
  • Removal, return, and receipt of wine

Regulations and Rulings Division (RRD)

Phone: 202-453-2265

Email: WineRegs@ttb.gov

Mail: Alcohol and Tobacco Tax and
Trade Division
Director, RRD
1310 G Street, NW Box 12
Washington, DC 20005

 

RRD Home Page

Wine Frequently Asked Questions

TTB Wine Regulations:

  • 27 CFR part 4 (labeling and advertising, standards of identity, grape varietal names)
  • 27 CFR part 12 (foreign nongeneric names of geographical significance)
  • 27 CFR part 16 (health warning statement)
  • 27 CFR part 24 (establishment and operation of facilities, wine production)

American Viticultural Areas (AVAs)

  • General AVA questions
  • Creating and submitting an AVA petition
  • Established and pending AVAs

Regulations and Rulings Division (RRD)

Phone: 202-453-2175 (local)

Email: AVARegs@ttb.gov

Mail: Alcohol and Tobacco Tax and
Trade Bureau
AVA Program Manager
1310 G Street, NW Box 12
Washington, DC 20005

 

 

 

AVA regulations at
27 CFR part 9

AVA Manual for Petitioners

List of Established AVAs

List of Pending AVA Petitions

 

 

 

 

Page last reviewed: October 18, 2016
Page last updated: October 18, 2016
Maintained by: Office of Communications

TTB
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