Permits Online Customer Page

Permits Online makes it easy for you to apply for the type of permit you need to start your business. Once you have registered as a Permits Online customer, just follow the instructions and prompts for submitting your application.There is no fee to apply.

In most cases, once your application is submitted electronically, you're done. There are no forms to sign. Once you submit your information, we begin processing your application and send you a tracking number. You can log into Permits Online anytime to check the status of your application. If you are prompted for additional documentation during the application process, you can easily upload the required documents electronically.

See Important Notice about Security Updates!

Already Have an Account?

New to Permits Online?

Get started now! Follow these steps to register as a Permits Online customer.

  1. CREATE your username and password
  2. PROVIDE your contact information
  3. ACTIVATE your account

Help Topics

Passwords and Accounts


Training/Customer Resources


How Do I…?


Turnaround (Processing) Times


Description: IMPORTANT

Starting April 11, 2017, older Web browsers (including Internet Explorer 7-10) and older Windows operating systems (including Windows XP and Windows Vista) will not work with COLAs Online, Permits Online, and Formulas Online. Pay.Gov is also impacted. See more details.


Description: IMPORTANT

As of January 1, 2017, if you are the proprietor of a brewery, distilled spirits plant, or winery owing not more than $50,000 in excise taxes in the previous year, and you expect to owe not more than $50,000 in excise taxes in the current year on beer, distilled spirits, or wine, you may no longer be required to hold a bond.

In addition, if you owed not more than $1,000 in excise taxes the previous year and expect to owe not more than $1,000 in the current year, you will be eligible to file your excise taxes annually, rather than semi-monthly or quarterly.

The information in this tutorial may not reflect these changes. TTB will update it as soon as possible. In the meantime, please see our Bond and Filing Changes homepage for more details.


Phone NOTE

You cannot use your COLAs Online and/or Formulas Online username and password for this application. To unlock your Permits Online account or if you are having issues with the online application, contact Customer Support at 855-TTB-PONL (855-882-7665) or by email at Skip the phone calls and see our Online Help Center for password reset.



For more information on the permit application process, contact the TTB National Revenue Center (NRC) toll-free at 877-882-3277 / 877-TTB-FAQS or by email at For technical assistance about Permits Online see our TTB Online Help Center.

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Page last reviewed: March 20, 2017
Page last updated: March 20, 2017
Maintained by: Office of Communications

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